🤖AI Customer Support: A Multi-Agent System Blueprint

This article provides a blueprint for building an AI customer support system using a multi-agent architecture.

Figure 1: The high-level architecture showing role-based agents, consensus voting, and fallback mechanisms.

Objective: Orchestrate collaborative AI agents that work together, validate each other’s outputs, and resolve customer queries with enterprise-grade reliability.

In this article, you will learn how to design and deploy a multi-agent system that:

• Uses